FAQs - FREQUENTLY ASKED QUESTIONS

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out before midday.
  
  
• Is the price per room or per person?
  The price is per room.
  
  
• Is breakfast included in the price and what type of breakfast?
  Yes, it is included and it is an American buffet beakfast.
  
  
• Which languages are spoken at the reception?
  Italian, English, French, German and Spanish.
  
  
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are six floors and two lifts.
  
  
• Is there a restaurant in the Property?
  Yes, there is a small nice restaurant in the hotel.
  
  
• Does the restaurant of the hotel provide menus for special diets, gluten free, with no protein, and so on?
  Yes, on request, with advanced booking.
  
  
• Do the rooms have a terrace/courtyard?
  No, they have not any terrace.
  
  
• Do the rooms have a balcony?
  Yes, some rooms have a balcony.
  
  
• Do you have non smoking rooms?
  Yes, almost all rooms be non-smoking.
  
  
• Can I connect my computer so that I can surf on the Internet from my room
  Yes, you can, without extra charge
  
  
• Is there a TV in the rooms? Are there international channels (satellite or cable TV)?
  Yes, there is satellite LCD television in all rooms.
  
  
• Is there a telephone with direct dialing in the rooms?
  Yes, there is in all rooms.
  
  
• Is there air conditioning in the rooms? Is there any extra charge for this?
  Yes, there is in all rooms without any extra charge.
  
  
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have a free internet point.
  
  
• Is parking or garage available?
  There is a public garage near the property at extra charge.
  
  
• Where can we rent a car?
  At the Termini station or the concierge staff can make reservation for a car rental or for a private car with driver.
  
  
• Which is the nearest airport?
  Ciampino.
  
  
• Do you have a pickup or shuttle service from and to the airport?
  We have a limousine service on request from Ciampino and Fiumicino Airports.
  
  
• Which is the nearest bus-stop?
  In front of the hotel.
  
  
• Which is the nearest railway station?
  Termini Station.
  
  
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  Piazza Vittorio Emanuele, just in front of the hotel.
  
  
• Are pets welcome?
  No, sorry they are not allowed.