Commentaires Hôtel Napoleon Rome

2012-10-08

[9/10]

The box breakfasts for early departure were much appreciated and showed extra effort as did allowing early checking for tired travelers. Nnotification or announcement of Metro strikes uld be appreciated. Enjoyable stay!

2012-10-05

[9/10]

Concierge service was excellent, very helpful and pleasent.

Joseph Bilella

2012-10-04

[8/10]

We loved our stay at The Napoleon. Our room was very clean and comfortable with good facilities. The public areas were nice and access to internet was very useful. The staff were polite and efficient but lacked a friendly manner with the exception of the gentleman at reception who checked us in and the barman who was on duty on the Sunday we arrived. They both engaged in conversation and showed interest. If we returned to Rome we would definitely stay at The Napoleon as we enjoyed the facilities and had an enjoyable stay. Thank you.

Mchael Scott

2012-10-04

[9/10]

the special quality is the charm and professional service of the staff and it did help that their English is so good.

Roger Connah

2012-10-04

[9/10]

Very helpful and welcoming staff. We had one dinner at the hotel and found it slightly too salty. Overall quality of our stay was excellent in most respects.

2012-10-03

[10/10]

The staff at the front desk was extremely helpful and friendly!By far the best service we received at any hotel in Italy. We were given a map with added personal details, such as sites to visit and bus and metro routes to the sites. It was convenient having a restaurant inside the hotel as an option for a meal. The hotel is literally steps away from a metro stop and buses and close to the train station, but the area is not as nice as other parts of Italy. Overall, the hotel is a good value with exceptional customer service.

Carolyn Nigro

2012-10-03

[10/10]

Enjoyed our stay very much. Would enjoy coming back.

David Skup

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