FAQs Hotel Napoleon

Hotel en Roma, Italia
 
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FAQs
At what time can we check-in?

Our Staff is at our guests’ disposal 24h for check in.
We guarantee that your room will be ready within 14:00 pm on the day of the arrival.
In case you arrive early, we would be pleased to offer you a complimentary early check in according to availability.
Anyway our Concierge will take care of your luggage, a complimentary breakfast will be available on your arrival (until 10.00 m) and you may have a short rest in our spacious and comfortable lounge.

At what time can we check-out?

We kindly ask our guests to leave their room within 11.00 am.
Ask our Reception if you need a late check out, we will be delighted to welcome your request in accordance with the availability. Lengthening the stay in the room depends of the availability and necessity of the hotel.
It is possible to leave your luggage at the concierge until your departure.

Is the price per room or per person?

The price is per room.

Is breakfast included in the price and what type of breakfast?

Yes, it is included and it is an American buffet beakfast.

Which languages are spoken at the reception?

Italian, English, French, German and Spanish.

Is there a restaurant in the Property?

Yes, there is a small nice restaurant in the hotel.

Do the rooms have a terrace/courtyard?

Yes, some of them have a terrace.

Do you have non smoking rooms?

No, all the rooms are non-smoking rooms. Smoking is allowed in the terrace of the rooms, furnished and equipped with awnings and in the roof-terrace on the 6th floor.

Is there a TV in the rooms? Are there international channels (satellite or cable TV)?

Yes, there is satellite LCD television in all rooms with cable and satellite channels.

Is there air conditioning in the rooms? Is there any extra charge for this?

Yes, there is in all rooms without any extra charge.

Do you have an Internet point in the property?

Yes, we have two free internet points.

Is parking or garage available?

There is a public garage near the property at extra charge.

Where can we rent a car?

At the Termini station or the concierge staff can make reservation for a car rental or for a private car with driver.

Which is the nearest airport?

Ciampino Airport.

Do you have a pickup or shuttle service from and to the airport?

We have a limousine and minibus service on request from Ciampino and Fiumicino Airports and from Civitavecchia Harbor.

Which is the nearest bus-stop?

In front of the hotel.

Which is the nearest / how far away is / how do we arrive from the underground / subway stop?

Piazza Vittorio Emanuele, just in front of the hotel (Line A – stop Vittorio Emanuele).

Are pets welcome?

No, sorry they are not allowed.